Reduce Delayed Discharges for IDD & Complex Care Patients
Faster, Safer Residential Placements for Complex Discharges
NestLink helps hospital teams quickly identify appropriate, licensed residential placements across Texas, without endless calls, spreadsheets, or unsafe workarounds.
✓ Reduced Discharge Delays
✓ Centralized Provider Outreach
✓ Secure, HIPAA-Compliant Workflow
Delayed Discharges for Complex Patients
Hospitals routinely face discharge delays when patients require licensed residential placement. Case managers are left navigating fragmented provider lists, outdated capacity information, and repeated outreach, often under time pressure and regulatory constraints.
These delays increase length of stay, strain hospital resources, and place unnecessary burden on care teams trying to do the right thing with limited visibility.
HIPAA-compliant.
Built for hospital workflows.
The Scope of the Discharge Challenge
Hospital teams regularly encounter discharge delays when patients require licensed residential placement. These delays are driven by limited provider availability, manual coordination processes, and a lack of real-time visibility into appropriate options.
20-30% of Delayed Discharges Involve Post-Acute Placement
A significant share of hospital discharge delays are linked to challenges identifying appropriate post-acute or residential placement, particularly for complex and IDD populations.
Days to Weeks Beyond Medical Readiness
Patients requiring licensed residential care often remain hospitalized well beyond medical clearance due to placement barriers, increasing length of stay and operational strain.
Manual Coordination Remains Common
Despite growing complexity, many hospitals still rely on phone calls, emails, spreadsheets, and informal lists to coordinate residential placements, slowing progress and increasing workload.
Why Choose NestLink
01
Built for Complex Discharges
NestLink is designed specifically for IDD and complex-care placements, where traditional discharge workflows often break down.
02
One Referral, Broader Reach
Send a single referral to multiple licensed residential providers instead of making repeated calls or emails.
03
Reduced Length of Stay Pressure
Improved visibility into placement interest helps care teams move medically ready patients forward more efficiently.
04
HIPAA-Compliant by Design
Secure, encrypted workflows ensure sensitive information is protected and shared only when appropriate.
05
Clear Provider Responses
See which providers are interested, unavailable, or reviewing, without chasing updates.
06
Works With Existing Teams
NestLink supports hospital case managers and discharge planners without replacing judgment or existing protocols.
Supported Patient Populations
Patients Requiring Licensed Residential Placement
Individuals who are medically ready for discharge but cannot return home and require placement in a licensed residential setting due to care, supervision, or safety needs.
IDD & HCS-Eligible Patients
Patients with intellectual or developmental disabilities who need HCS, ICF/IID, or other IDD-supported residential services following hospitalization.
Complex Discharges With Placement Barriers
Patients whose discharge is delayed due to limited provider availability, level-of-care requirements, behavioral considerations, or specialized supervision needs.
How We Work
Work Process
01
Submit a Secure Referral
Hospital teams submit a HIPAA-compliant referral with essential placement details. Only minimum necessary information is shared at this stage.
02
Providers Review & Indicate Interest
Relevant licensed residential providers are notified automatically and can review the referral and indicate availability or interest.
03
Coordinate Next Steps
Hospitals connect directly with interested providers to confirm fit, share additional information as appropriate, and move toward placement.
Find a Plan
Pricing Plans For Health Teams
Small Teams
For individual case managers or small care coordination teams.
$249
per month
✓
Secure referral submission
✓
Distribution to participating residential providers
✓ HIPAA-compliant workflows
✓
Provider interest notifications
✓
HIPAA-compliant workflows
Hospital Teams
For hospitals coordinating complex residential discharges.
$699
per month per facility
✓
Unlimited referral submissions
✓
Priority provider distribution
✓ Secure provider communication
✓
Centralized referral tracking
✓
HIPAA-compliant data handling
Health Systems
For multi-facility organizations and hospital networks.
Custom Pricing
✓
Multi-hospital access
✓
System-wide referral visibility
✓
Reporting & utilization insights
✓ Dedicated onboarding & support
✓
Optional integrations